FAQ
FAQ
FIND YOUR ANSWER HERE.
How Long Does Shipping Take?
Shipping time depends on your location and our delivery partner. Usually, local orders take 2–5 business days, and international orders may take 7–20 business days.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use that number to track your parcel online.
Can I change or cancel my order?
You can change or cancel your order within 12 hours of placing it by contacting our support team.
Do you offer returns or exchanges?
Yes, we offer a 7-day return or exchange policy for damaged or incorrect items. Please make sure the product is unused and in its original packaging.
What if I receive a damaged product?
We’re sorry! Please contact us immediately with a photo or video proof, and we’ll arrange a replacement or refund.
How can I contact you?
You can reach us via email, WhatsApp, or our Contact Us page — we usually respond within 24 hours.
Couldn’t find your answer?
- We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.